Ring users are raising concerns about hackers accessing their security cameras. Many of the Ring users expressed their complaints on social media, saying their cameras are showing logins from unknown devices. Some of the people also said they had secured their devices with two-step verification, but it looks like hackers are still accessing the cameras.

Several ring customers said they didn’t notice the problem until they saw complaints on social media.

Ring is now facing backlash from many of its users for failing to notify people about the issue, which was first reported on social media in May, per WCNC.

What is Ring saying after customers said their cameras have been hacked?

In a statement released on July 18, Ring said the company found a problem with the app on July 17. However, Ring added that it was not a hacking issue.

“We are aware of a bug that resulted in prior login dates for client devices to be incorrectly displayed as May 28, 2025, and device names to be incorrectly displayed as ‘Device name not found,'” the company stated on its website. “This was the result of a backend update, and our teams are working on a fix. This was not caused by unauthorized access to customer accounts.”

What are the other security issues Ring faced in the past?

In 2023, Ring was at the center of a lawsuit involving Amazon and its voice assistant, Alexa. Amazon, which owns Ring, was ordered to pay $30 million at that time for privacy violations, WCNC reported. The Federal Trade Commission brought the charges against Amazon, saying the company’s insufficient security system allows hackers to take control of people’s devices.

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