A Karen was left in shambles when an American Airlines airport manager called out her belligerent behavior and denied her from boarding the plane.
In the clip, which went viral on Reddit on Tuesday, the woman pleads for mercy after allegedly cursing at one of the employees on the flight, The Independent reported. But the manager stands his ground and suggests the Karen fly on Spirit Airlines next time.
“You called my employee a b***h, [and it was] completely uncalled for and inappropriate. You’re not going to travel. We don’t tolerate that crap with us, at all,” he said. “So you can find another carrier to fly with. I suggest Spirit.”
The woman tried to say she had not called an airport employee a "b***h." She also denied that she had violated the airline’s face mask policy.
“[If] you weren't disrespectful then I would let you travel, but unfortunately you called my employee a b***h,” the manager said, adding that other people heard her using the curse word as well.
The Karen continued to claim her innocence, but failed to find any success.
The disgraced customer faced much more humiliation when the clip went viral.
i like how calm and professional the manager is.
he asked the passenger a question and she lied. he called her out on it. then said that's your 2nd lie.she gets whiny and he shUts her dOwn.
airlines dOn't need drama on land, and they certainly aren't allOwing it in the air.— mo (@NeillKob) July 22, 2021
Meanwhile, the manager was showered with praises on social media.
And that’s how it’s done. The manager steps in, explains calmly and politely, and shuts down the excuses. End of conversation, book with someone else. Actions have consequences.
— Laurie G (@lsue962) July 22, 2021
The statement referring to Spirit Airlines appeared to be the icing on the cake.
"I suggest Spirit"
That's just cold. I mean damn.
— lunchstealer (@lunchstealer) July 22, 2021
The slight pause between “find another carrier” and “I’d suggest spirit” was savage.
— PDX’er (@davidjohnsonpdx) July 22, 2021
Most people found the video hilarious and informative.
Thank you for the humor and the history lesson. I LOVE this part of Twitter!
— Lulu Toes (@LuluAndToes) July 23, 2021
Social media users are calling for the manager's bosses to show some love for their employee.
Manager was deserves a reward, preferably cash, a big one. Too often “management” treats Karens like an asset b/c they pay while employees and staff are costs. Mgt eventually finds out they have it backward, sometimes B4 they kill their businesses.
— Virginia Lady ???? (@VirginiaLady16) July 22, 2021
According to the Daily Dot, people have been asking for the employee’s information, hoping to help him secure a raise.
In a statement to the Independent, American Airlines said, “We expect our customers to comply with our policies and treat everyone with respect when they choose to travel with us, and we take action when that is not the case.”
